Improve Coming soon
Make your business easier to run.
Clearer systems, smoother processes and less day-to-day friction.
Coming soonFractional operations management for ambitious business owners
Your business. Backed.
Practical operational support to help you get organised, free up your time and grow — without the cost of a full-time operations hire.
Backer helps business owners build better foundations, keep things moving and improve the way the business runs before they need to hire a full internal operations team.
Our services
Build it. Run it. Improve it. Grow it.
Backer supports businesses at different stages. Build and Run are available now, with Improve and Grow coming next.
Build
Start with the right foundations.
Business setup, practical systems and a solid base from day one.
Learn more →
Run
Get your time back.
Ongoing operational support to keep things moving and take work off your plate.
Learn more →
Grow Coming soon
Grow a stronger, more profitable business.
Better pricing, stronger relationships and practical activity that drives revenue and profit.
Coming soonPricing
Simple, transparent pricing.
Simple starting prices for the two services available now. Final scope depends on what is already in place and what you want Backer to take care of.
Business Setup
One-off fee from$2,500 + GST
A fixed setup project with clear deliverables and agreed scope.
Business Support
From$1,500 + GST / month
Flexible ongoing support tailored to the business.
Why Backer
Think of Backer as your business backer.
The experienced support behind the scenes — helping you get organised, keep things moving and make room to grow.
Backer can step in before you are ready for a full operations team, then help you build the structure and capacity to hire the right people when the time comes.
The Backer pathway
Support that evolves with your business.
Build and Run are available now. Improve and Grow are coming next — giving Backer a clear pathway from getting the foundations right through to stronger operations and more profitable growth.
Business Setup is designed for new businesses or businesses that need a proper reset. For $2,500 + GST, this is a practical setup project focused on getting the business established properly and giving you a clean foundation to work from.
- Companies Office setup or coordination
- Xero setup and basic finance admin structure
- Domain, email and website setup coordination
- Logo and brand asset coordination if needed
- Core systems, folders and admin setup
- Templates, forms and key business documents
- Basic workflows and process structure
- Clear next-step recommendations
Final scope can be tailored depending on what you already have in place and whether you need a lighter or more complete setup.
Business Support is ongoing monthly support for owners who need capable operational help without taking on a full-time employee too soon. From $1,500 + GST per month, Backer helps keep the business moving and creates more room for you to focus on the bigger picture.
- Inbox, admin and coordination support
- Supplier and customer communication
- Invoicing, follow-up and workflow support
- Diary, scheduling and task coordination
- Operational problem solving and oversight
- Systems tidy-up and process support
- Flexible monthly support tailored to the business
- A practical extension of your team
Operations Improvement helps established businesses work more efficiently, with clearer processes, better systems and less day-to-day friction.
- Process and workflow review
- SOPs, templates and documentation
- Clearer roles and responsibilities
- System and automation improvements
- Reducing duplication and unnecessary admin
- Implementation support
Commercial Growth Support focuses on practical activity designed to improve revenue, margins and customer value.
- Pricing and margin review
- Supplier relationships and commercial terms
- Customer retention and reactivation
- Marketing and campaign coordination
- Sales follow-up and customer value opportunities
- New revenue and partnership opportunities
About Backer
Experienced support, without the full-time overhead.
Backer exists for business owners who need experienced operational help before they are ready to build a full internal team.
We bring practical structure and hands-on operational support to the parts of the business taking too much time or holding growth back.
About us
Knowledge Centre
Practical help beyond the service.
Practical guides, case studies, tools and paid courses — all in one place as the library grows.
Free resources
Checklists, templates and practical guides you can use straight away.
Case studies
Real examples of how better operations can save time, reduce friction and support growth.
Courses
Paid, practical training for owners who want to improve specific parts of their business themselves.
Who it’s for
For owners with enough on their plate.
New and established owners
Build stronger foundations and get organised without figuring everything out the hard way.
Scaling businesses
Put the systems and support in place before growth gets messy.
Overstretched founders
Get work off your plate without rushing into another full-time hire.
How it works
Simple from the start.
Let’s talk
Tell us what is happening in the business now.
Get a plan
We work out where Backer can make the biggest difference.
Get things sorted
We put the support and structure in place, then keep things moving.
Ready when you are
Need help getting things sorted?
Let’s talk about what Backer could take off your plate.
Book a call